Shipping policy
Shipping Policy
At Zevora Mart, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
Shipping Time
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Estimated delivery time is 5–10 business days, depending on your location and courier service.
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Delivery times may vary due to factors beyond our control, such as weather conditions, customs delays, or high demand periods.
Shipping Charges
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Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.
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Occasionally, we may offer free shipping promotions on selected products or orders.
Shipping Locations
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We currently ship to selected regions/locations.
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If your location is not serviceable, you will be notified during checkout or contacted after placing your order.
Order Tracking
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Once your order is shipped, tracking details will be shared via email or message (if available).
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You can use the tracking number to monitor your shipment’s progress.
Delays & Issues
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While we strive to deliver on time, unexpected delays may occur.
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Zevora Mart is not responsible for delays caused by courier services, customs, or incorrect delivery information provided by the customer.
Incorrect Address
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Please ensure your shipping address is accurate and complete.
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We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
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If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
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Provide your order number and relevant details for assistance.
Contact Us
For any shipping-related questions or concerns, please contact us at:
📧 zevoramart0182@gmail.com