Shipping policy

Shipping policy

Shipping Policy

At Zevora Mart, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time

  • Estimated delivery time is 5–10 business days, depending on your location and courier service.

  • Delivery times may vary due to factors beyond our control, such as weather conditions, customs delays, or high demand periods.

Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.

  • Occasionally, we may offer free shipping promotions on selected products or orders.

Shipping Locations

  • We currently ship to selected regions/locations.

  • If your location is not serviceable, you will be notified during checkout or contacted after placing your order.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or message (if available).

  • You can use the tracking number to monitor your shipment’s progress.

Delays & Issues

  • While we strive to deliver on time, unexpected delays may occur.

  • Zevora Mart is not responsible for delays caused by courier services, customs, or incorrect delivery information provided by the customer.

Incorrect Address

  • Please ensure your shipping address is accurate and complete.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).

  • Provide your order number and relevant details for assistance.

Contact Us

For any shipping-related questions or concerns, please contact us at:
📧 zevoramart0182@gmail.com